This Policy explains payment methods, pricing, taxes, duties, and checkout.
1. Accepted Payment Methods
We may accept Visa and MasterCard payment.
2. Payment Authorization
By placing an order, you confirm that you are authorized to use the selected payment method. Orders are processed after payment authorization and confirmation.
We may cancel or hold an order if payment cannot be verified or if fraud risk is detected.
3. Prices and Currency
Product prices are displayed in the currency available for your selected market.
Recommended market currencies are: Italy - EUR; Germany - EUR; Austria - EUR; Netherlands - EUR; Belgium - EUR; Spain - EUR; Ireland - EUR; Switzerland - CHF; Liechtenstein - CHF; United Kingdom - GBP; Croatia - EUR.
The product page, cart, and checkout should display a consistent currency for the selected market unless currency conversion is clearly enabled and compliant with the applicable platform settings.
4. Price Accuracy
We make reasonable efforts to ensure that prices and product information are accurate.
If a product is listed with an incorrect price, incorrect discount, technical error, or obvious pricing mistake, we may cancel the order and refund any amount paid.
5. Taxes
Applicable taxes may be calculated and shown at checkout depending on the delivery destination and applicable law.
For Italian orders and European Union consumer orders, VAT may be collected where required by applicable law and checkout configuration.
For Switzerland, Liechtenstein, and the United Kingdom, local VAT, import VAT, or equivalent taxes may apply depending on checkout configuration and local rules.
For other markets, applicable taxes, duties, or import-related charges may be calculated or collected depending on checkout configuration and local rules.
6. Duties and Import Fees
International orders may be subject to customs duties, import VAT, brokerage fees, and other government-imposed charges.
Where such charges are collected by us, they will be displayed at checkout before payment.
If duties, taxes, or import fees are not collected at checkout, the customer may be responsible for paying them directly to the carrier or local authorities before or upon delivery.
7. No Hidden Charges
Before placing your order, checkout will display the product price, applicable discounts, shipping charges, taxes, duties or import charges collected by us, and the total amount payable.
We do not intentionally add hidden product, shipping, handling, carrier, or service fees after the order is placed.
The customer-paid shipping rates published in our Shipping Policy are the rates that should appear at checkout for the applicable destination and shipping class, except where a clearly disclosed promotion provides a lower rate.
8. Promotions and Discounts
Promotions, discount codes, and sale prices may be subject to additional terms. Discounts cannot be applied retroactively unless expressly stated.
For customers in the European Economic Area, where we announce a price reduction, we aim to comply with applicable prior-price disclosure requirements.
9. Contact Us
Store Name: Usato Valdelsa
Phone: +39 353 411 3320
E-mail: info@usatovaldelsa.it
Address: Via Antonio Gramsci 79, 53034 Colle di Val d'Elsa (SI), Italy
Service Hours: Monday - Friday: 9:00 AM - 6:00 PM (CET)